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Managerial Psychology
This note introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole.
Author(s): Prof. John Carroll and Prof. Li Tao
NA Pages 
Introduction to Project Management
This note explains the following topics: Project Performance Dimensions, Project Life Cycle, Project Classification, Project Identification and Formulation, Network Analysis, Project Crashing and Project Control.
Author(s): National Institute of Agriculrural Extension Management
72 Pages
Management of Services Concepts, Design, and Delivery
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
NA Pages
This note introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole.
Author(s): Prof. John Carroll and Prof. Li Tao
NA Pages
The Theory of Operations Management
This note focuses on theoretical work for studying operations planning and control problems. Also reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.
Author(s): Prof. Jeremie Gallien
NA Pages
Advanced Communication for Leaders
This note introduces interactive oral and interpersonal communication skills critical to leaders, including strategies for presenting to a hostile audience, running effective and productive meetings, active listening, and contributing to group decision-making.
Author(s): Prof. Neal Hartman
NA Pages
This book covers the followin topics: Introduction to Principles of Management, Personality, Attitudes, and Work Behaviors, History, Globalization, and Values-Based Leadership, Developing Mission, Vision, and Values, Strategizing , Organizational Structure and Change, Organizational Culture, Social Networks , Leading People and Organizations, Decision Making, Managing Groups and Teams, Motivating Employees.
Author(s): Mason Carpenter, Talya Bauer, Berrin Erdogan
720 Pages
Mastering Strategic Management Saylor Academy
This book offers the following: 1: Several graphic displays in each chapter that summarize key concepts in a visually appealing format 2: Rich, illustrative examples drawn from companies that are relevant to many students. Major topics covered includes: Mastering Strategy: Art and Science, Leading Strategically, Evaluating the External Environment, Managing Firm Resources, Selecting Business-Level Strategies, Supporting the Business-Level Strategy, Competing in International Markets, Selecting Corporate-Level Strategies, Executing Strategy through Organizational Design, Leading an Ethical Organization.
Author(s): Saylor Academy
337 Pages
Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages
Electronic Engagement A Guide for Public Sector Managers
The objective of this guide is to equip public sector managers to assess the value that new communications and computing technology may bring to their interactions with a range of potential stakeholders.
Author(s): Dr Peter Chen
NA Pages
In this book, the author take a challenge based approach to dealing with groups. Many other books provide conceptual and descriptive treatments of groups and teams. Here we will take a prescriptive perspective, one that focuses on the how to of managing a group or a team. This prescriptive perspective, however, will be rooted in social science.
Author(s): wikibooks.org
NA Pages
