People and Organization

Leadership and management Study

The link provides access to an academic article titled Leadership and Management in Second Generation Medium-Sized Family Businesses: A Comparative Study. The article examines the leadership and management practices of second-generation leaders in medium-sized family businesses. It compares the leadership styles and practices of the second-generation leaders to those of their predecessors, and identifies the factors that contribute to their success or failure. The study employs a qualitative research design and analyzes data collected from interviews with second-generation leaders of family businesses.

Author(s): Gonzalo Gonzalez-Serna, Graduate School of Education and Psychology, Pepperdine University

152 Pages

Management notes Uttarakhand Open University

This lecture note explains the following topics: Evolution of the Process of Management, Skills and Roles of Management Professionals, Key Functions of Management, Management of Tourism and Travel Trade.

Author(s): Uttarakhand open university

310 Pages

Introduction to Project Management

This note explains the following topics: Project Performance Dimensions, Project Life Cycle, Project Classification, Project Identification and Formulation, Network Analysis, Project Crashing and Project Control.

Author(s): National Institute of Agriculrural Extension Management

72 Pages

Managerial Communication by Bharathidasan University

Aims of this note is to develop all forms of communication skills of the students to enable them to conduct well in any business process without any communication barrier. Topics covered includes: Types of Communication, Barriers to Communication, Principles of Effective Communication, Norms for Business Letters, Personalized stand letters, enquiries, customers’ complaints, collection letters, Sales promotion letters, Application letters, Non-verbal communication, Visual and Audio Visual Aids for communication, Dyadic communication, Report Writing, Structure of Reports, Conducting Meetings.

Author(s): Bharathidasan University

109 Pages

Quality Management by NPTEL

The purpose of this note is to put quality management into perspective, and to highlight its critical importance, as well as to present in-depth ideas on different methodologies, tools and techniques proposed for product and process improvement. This web course will help readers understand opportunities for product or service or process improvement based on quality management principals.

Author(s): Dr. Indrajit Mukherjee, NPTEL

NA Pages

Strategic Management I Lecture Notes

This note focuses on some of the important current issues in strategic management. It will concentrate on modern analytical approaches and on enduring successful strategic practices. It is consciously designed with a technological and global outlook since this orientation in many ways highlights the significant emerging trends in strategic management.

Author(s): Rohan Sahani and Prof. Arnoldo Hax

NA Pages

Optimization Methods in Management Science Lecture Notes

This course note introduces students to the theory, algorithms, and applications of optimization. The optimization methodologies include linear programming, network optimization, integer programming, and decision trees. Applications to logistics, manufacturing, transportation, marketing, project management, and finance. Includes a team project in which students select and solve a problem in practice.

Author(s): Prof. James Orlin and Dr. Ebrahim Nasrabadi

NA Pages

Project Management from Simple to Complex

The text provides an overview of project management and uses the industry standard definitions of the divisions of project management knowledge as described by the Project Management Institute (PMI) to provide grounding in traditional project management concepts. Topics covered includes: Project Profiling, Project Phases and Organization, Understanding and Meeting Client Expectations, Working with People on Projects, Communication Technologies, Starting a Project, Project Time Management, Estimating and Managing Costs, Managing Project Quality, Managing Project Risk, Project Procurement and Closure.

Author(s): Saylor Academy

NA Pages

Project Planning, Analysis and Management

This book covers the following topics: Meaning, Nature and Importance Of Project, Capital Expenditure Decision, Market and Demand Analysis, Technical and Financial Analysis, Analysis of Project Risk, Market Risk and Firm Risk, Social Cost-benefit Analysis, Multiple Projects and Constraints, Network Techniques for Project Management, Project Financing in India, Project Appraisal: Assessing The Tax Burden, Environmental Appraisal of Projects.

Author(s): Guru Jambheshwar University of Science Technology, Hisar - Haryana

270 Pages

Services Operations Management

This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.

Author(s): NPTEL

NA Pages