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Quality Management by NPTEL
The purpose of this note is to put quality management into perspective, and to highlight its critical importance, as well as to present in-depth ideas on different methodologies, tools and techniques proposed for product and process improvement. This web course will help readers understand opportunities for product or service or process improvement based on quality management principals.
Author(s): Dr. Indrajit Mukherjee, NPTEL
NA Pages 
Lecture Notes On Leadership And Change Management
This lecture note explains the following topics: Introduction and skills approach to leadership, Contingency leadership, Transformational Leadership, Organizational Design and Change, Employee Relations and Managing Change.
Author(s): Ms. Surabhi Lakshmi
80 Pages
Project Management by The Open University of Hong Kong
This book describes the following topics: Project Management: Past and Present, The Project Life Cycle, Framework for Project Management, Stakeholder Management, Culture and Project Management, Project Initiation, Scope Planning, Project Schedule Planning, Budget Planning, Procurement Management, Quality Planning, Communication Planning, Risk Management Planning , Project Completion.
Author(s): The Open University of Hong Kong
265 Pages
Managerial Communication by Bharathidasan University
Aims of this note is to develop all forms of communication skills of the students to enable them to conduct well in any business process without any communication barrier. Topics covered includes: Types of Communication, Barriers to Communication, Principles of Effective Communication, Norms for Business Letters, Personalized stand letters, enquiries, customers’ complaints, collection letters, Sales promotion letters, Application letters, Non-verbal communication, Visual and Audio Visual Aids for communication, Dyadic communication, Report Writing, Structure of Reports, Conducting Meetings.
Author(s): Bharathidasan University
109 Pages
Project Management for Instructional Designers
The book is well-designed for the intended audience of instructional designers. Topics covered includes: Introduction to Project Management, Project Profiling, Project Phases and Organization, Understanding and Meeting Client Expectations, Working with People on Projects, Communication Technologies, Starting a Project, Project Time Management, Managing Project Quality, Managing Project Risk .
Author(s): Geri Clements, Jeffery Drysdale, Jenifer Francis, Buck Harrison, Joseph Rino, Jared Robinson and Aaron Snyder
NA Pages
Lectures notes On Production and Operation Management
This note covers the following topics: Productivity, Production System Models of production system, Forecasting, Facilities Planning, Motion study, Production Planning and Control, Project Management, Modern Trends in Manufacturing.
Author(s): Dr. Sarojrani Pattnaik and Dr. Swagatika Mishra
98 Pages
Leadership and Management Lecture Notes
This lecture note explains the following topics: Changing Organizations, Leadership vs. Management - Are they different, Common Features of Leadership, General Conclusion of a Leader, Job Specification for a Presidency, Power, Authority and Influence, Power, Authority and Influence, Communication, Decision Making, Conflict Resolution, Role of Staff Committee Function.
Author(s): Seoul National University
NA Pages
This notes examines the historical evolution and current human and organizational contexts in which scientists, engineers and other professionals work. It outlines today's major challenges facing the management profession. Students will be introduced to concepts and tools to analyze work and leadership experiences in optional undergraduate fieldwork projects.
Author(s): Prof. Thomas A. Kochan
NA Pages
The Theory of Operations Management
This note focuses on theoretical work for studying operations planning and control problems. Also reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.
Author(s): Prof. Jeremie Gallien
NA Pages
This note explains the following topics: Role and Scope of Production Management, Concept of Production Management, Types of Production Systems and Plant Location, Plant Layout, Production Planning and Control, Production Process Analysis, Demand Forecasting, Productivity, Time and Motion Study, Quality Control.
Author(s): Directorate of Distance Education, Guru Jambheshwar University, Hisar
218 Pages
Organizational Leadership and Change
This lecture note focuses on practical experience that blends theory and practice. Students reflect on prior leadership experiences and then apply lessons learned to further develop their leadership capabilities.
Author(s): Janice Klein
NA Pages
