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Advanced Communication for Leaders
This note introduces interactive oral and interpersonal communication skills critical to leaders, including strategies for presenting to a hostile audience, running effective and productive meetings, active listening, and contributing to group decision-making.
Author(s): Prof. Neal Hartman
NA Pages 
Project Management by The Open University of Hong Kong
This book describes the following topics: Project Management: Past and Present, The Project Life Cycle, Framework for Project Management, Stakeholder Management, Culture and Project Management, Project Initiation, Scope Planning, Project Schedule Planning, Budget Planning, Procurement Management, Quality Planning, Communication Planning, Risk Management Planning , Project Completion.
Author(s): The Open University of Hong Kong
265 Pages
Management of Services Concepts, Design, and Delivery
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
NA Pages
This notes examines the historical evolution and current human and organizational contexts in which scientists, engineers and other professionals work. It outlines today's major challenges facing the management profession. Students will be introduced to concepts and tools to analyze work and leadership experiences in optional undergraduate fieldwork projects.
Author(s): Prof. Thomas A. Kochan
NA Pages
This book covers the followin topics: Introduction to Principles of Management, Personality, Attitudes, and Work Behaviors, History, Globalization, and Values-Based Leadership, Developing Mission, Vision, and Values, Strategizing , Organizational Structure and Change, Organizational Culture, Social Networks , Leading People and Organizations, Decision Making, Managing Groups and Teams, Motivating Employees.
Author(s): Mason Carpenter, Talya Bauer, Berrin Erdogan
720 Pages
Optimization Methods in Management Science Lecture Notes
This course note introduces students to the theory, algorithms, and applications of optimization. The optimization methodologies include linear programming, network optimization, integer programming, and decision trees. Applications to logistics, manufacturing, transportation, marketing, project management, and finance. Includes a team project in which students select and solve a problem in practice.
Author(s): Prof. James Orlin and Dr. Ebrahim Nasrabadi
NA Pages
Mastering Strategic Management Saylor Academy
This book offers the following: 1: Several graphic displays in each chapter that summarize key concepts in a visually appealing format 2: Rich, illustrative examples drawn from companies that are relevant to many students. Major topics covered includes: Mastering Strategy: Art and Science, Leading Strategically, Evaluating the External Environment, Managing Firm Resources, Selecting Business-Level Strategies, Supporting the Business-Level Strategy, Competing in International Markets, Selecting Corporate-Level Strategies, Executing Strategy through Organizational Design, Leading an Ethical Organization.
Author(s): Saylor Academy
337 Pages
Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages
This note covers the following topics: Leadership Frameworks, Communication, Situational Leadership, Influencing Others and Decision-making.
Author(s): Pat Bentley
NA Pages
Electronic Engagement A Guide for Public Sector Managers
The objective of this guide is to equip public sector managers to assess the value that new communications and computing technology may bring to their interactions with a range of potential stakeholders.
Author(s): Dr Peter Chen
NA Pages
Introduction to Principles of Management
In the opening chapters, we incorporate an active management perspective to show how leaders and leadership are essential to personal and organizational effectiveness and effective organizational change. Moreover, the concluding section of each chapter is focused on the assessment and development of particular management skills.
Author(s): NA
646 Pages
