Management of Services Concepts, Design, and Delivery
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
NA Pages 
Lecture Notes On Leadership And Change Management
This lecture note explains the following topics: Introduction and skills approach to leadership, Contingency leadership, Transformational Leadership, Organizational Design and Change, Employee Relations and Managing Change.
Author(s): Ms. Surabhi Lakshmi
80 Pages
This note covers the following topics: The New Paradigms of Management Control Systems, Control Lever, Key Controllable Variables, The Traditional Instruments of Control in Organisations - Auditing, Management Control Process, Budgetary Control and Analysis of Variance , Marketing and Distribution Control,Accountability in Organizations – Responsibility, Accounting, Costing, Transfer Pricing, CVP Analysis, Behavioural Aspect of Management Control, Human Resources Accounting, Management Control in Specialized Organisations - Sectoral Applications,Process of Designing and Controlling System.
Author(s): Ms.A.Punitha, Ms.V.Umasri, Mr.Sk. Md. Nizamuddin, Ms. Kavitha Shanmugam and Dr.R.Radjamanogary
259 Pages
Strategic Management by Vardhaman Mahaveer Open University
This note covers the following topics: Strategic Management, Environmental Threat and Opportunity Profile, Strategic Advantage Profile, Hierarchy of Strategic Intent, Strategies Formulation, Strategies Formulation, Mergers & Acquisitions, Strategic Analysis and Strategic Choice, Strategy Implementation, Structural Implementation, Functional Implementation, Functional Implementation, Strategic Evaluation and Control, Reaching Strategic Edge.
Author(s): Vardhaman Mahaveer Open University
230 Pages
Introduction to Project Management
This note explains the following topics: Project Performance Dimensions, Project Life Cycle, Project Classification, Project Identification and Formulation, Network Analysis, Project Crashing and Project Control.
Author(s): National Institute of Agriculrural Extension Management
72 Pages
