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Management of Services Concepts, Design, and Delivery
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
NA Pages 
Leadership and management Study
The link provides access to an academic article titled Leadership and Management in Second Generation Medium-Sized Family Businesses: A Comparative Study. The article examines the leadership and management practices of second-generation leaders in medium-sized family businesses. It compares the leadership styles and practices of the second-generation leaders to those of their predecessors, and identifies the factors that contribute to their success or failure. The study employs a qualitative research design and analyzes data collected from interviews with second-generation leaders of family businesses.
Author(s): Gonzalo Gonzalez-Serna, Graduate School of Education and Psychology, Pepperdine University
152 Pages
Organizational Behavior and Management
The link directs to a PDF book titled Organizational Behavior and Management and explains the following contents : Rationalist vs. Behavioralist Paradigms, A Model of Ethics in Decision Making, The Local Context: The Houston Economy, The Global and National Competitive Contexts, Perception, Attribution Theory, Operant Learning Theory, Job Design, Equity Theory, Goal Setting Theory, Power, Communication, Decision Making, Personality Theory, Culture, Leadership, Change, Organizational Theory , Teams.
Author(s): Dale Rude, Department of Management
46 Pages
Management notes Uttarakhand Open University
This lecture note explains the following topics: Evolution of the Process of Management, Skills and Roles of Management Professionals, Key Functions of Management, Management of Tourism and Travel Trade.
Author(s): Uttarakhand open university
310 Pages
Lecture Notes On Leadership And Change Management
This lecture note explains the following topics: Introduction and skills approach to leadership, Contingency leadership, Transformational Leadership, Organizational Design and Change, Employee Relations and Managing Change.
Author(s): Ms. Surabhi Lakshmi
80 Pages
Strategic Management by Vardhaman Mahaveer Open University
This note covers the following topics: Strategic Management, Environmental Threat and Opportunity Profile, Strategic Advantage Profile, Hierarchy of Strategic Intent, Strategies Formulation, Strategies Formulation, Mergers & Acquisitions, Strategic Analysis and Strategic Choice, Strategy Implementation, Structural Implementation, Functional Implementation, Functional Implementation, Strategic Evaluation and Control, Reaching Strategic Edge.
Author(s): Vardhaman Mahaveer Open University
230 Pages
Optimization Methods in Management Science Lecture Notes
This course note introduces students to the theory, algorithms, and applications of optimization. The optimization methodologies include linear programming, network optimization, integer programming, and decision trees. Applications to logistics, manufacturing, transportation, marketing, project management, and finance. Includes a team project in which students select and solve a problem in practice.
Author(s): Prof. James Orlin and Dr. Ebrahim Nasrabadi
NA Pages
Project Planning, Analysis and Management
This book covers the following topics: Meaning, Nature and Importance Of Project, Capital Expenditure Decision, Market and Demand Analysis, Technical and Financial Analysis, Analysis of Project Risk, Market Risk and Firm Risk, Social Cost-benefit Analysis, Multiple Projects and Constraints, Network Techniques for Project Management, Project Financing in India, Project Appraisal: Assessing The Tax Burden, Environmental Appraisal of Projects.
Author(s): Guru Jambheshwar University of Science Technology, Hisar - Haryana
270 Pages
Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages
Electronic Engagement A Guide for Public Sector Managers
The objective of this guide is to equip public sector managers to assess the value that new communications and computing technology may bring to their interactions with a range of potential stakeholders.
Author(s): Dr Peter Chen
NA Pages
Introduction to Principles of Management
In the opening chapters, we incorporate an active management perspective to show how leaders and leadership are essential to personal and organizational effectiveness and effective organizational change. Moreover, the concluding section of each chapter is focused on the assessment and development of particular management skills.
Author(s): NA
646 Pages
