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Leadership and management Study
The link provides access to an academic article titled Leadership and Management in Second Generation Medium-Sized Family Businesses: A Comparative Study. The article examines the leadership and management practices of second-generation leaders in medium-sized family businesses. It compares the leadership styles and practices of the second-generation leaders to those of their predecessors, and identifies the factors that contribute to their success or failure. The study employs a qualitative research design and analyzes data collected from interviews with second-generation leaders of family businesses.
Author(s): Gonzalo Gonzalez-Serna, Graduate School of Education and Psychology, Pepperdine University
152 Pages 
Lecture Notes On Leadership And Change Management
This lecture note explains the following topics: Introduction and skills approach to leadership, Contingency leadership, Transformational Leadership, Organizational Design and Change, Employee Relations and Managing Change.
Author(s): Ms. Surabhi Lakshmi
80 Pages
The purpose of this note is to put quality management into perspective, and to highlight its critical importance, as well as to present in-depth ideas on different methodologies, tools and techniques proposed for product and process improvement. This web course will help readers understand opportunities for product or service or process improvement based on quality management principals.
Author(s): Dr. Indrajit Mukherjee, NPTEL
NA Pages
Management of Services Concepts, Design, and Delivery
This note builds on conceptual frameworks and cases from a wide range of service operations, selected from health care, hospitality, internet services, supply chain, transportation, retailing, food service, entertainment, financial services, humanitarian services, government services, and others.
Author(s): Prof. Charles H. Fine
NA Pages
This notes examines the historical evolution and current human and organizational contexts in which scientists, engineers and other professionals work. It outlines today's major challenges facing the management profession. Students will be introduced to concepts and tools to analyze work and leadership experiences in optional undergraduate fieldwork projects.
Author(s): Prof. Thomas A. Kochan
NA Pages
This note introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole.
Author(s): Prof. John Carroll and Prof. Li Tao
NA Pages
The Theory of Operations Management
This note focuses on theoretical work for studying operations planning and control problems. Also reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies.
Author(s): Prof. Jeremie Gallien
NA Pages
This book covers the followin topics: Introduction to Principles of Management, Personality, Attitudes, and Work Behaviors, History, Globalization, and Values-Based Leadership, Developing Mission, Vision, and Values, Strategizing , Organizational Structure and Change, Organizational Culture, Social Networks , Leading People and Organizations, Decision Making, Managing Groups and Teams, Motivating Employees.
Author(s): Mason Carpenter, Talya Bauer, Berrin Erdogan
720 Pages
Services Operations Management
This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.
Author(s): NPTEL
NA Pages
Electronic Engagement A Guide for Public Sector Managers
The objective of this guide is to equip public sector managers to assess the value that new communications and computing technology may bring to their interactions with a range of potential stakeholders.
Author(s): Dr Peter Chen
NA Pages
Introduction to Principles of Management
In the opening chapters, we incorporate an active management perspective to show how leaders and leadership are essential to personal and organizational effectiveness and effective organizational change. Moreover, the concluding section of each chapter is focused on the assessment and development of particular management skills.
Author(s): NA
646 Pages
